Have you ever looked at a bottle you’ve bought for and wondered if you’re finally losing your mind?
It’s a quiet kind of gaslighting. You’re standing in the bathroom, the fluorescent light humming overhead, and you squeeze a dollop of your “trusted” daily moisturiser onto your palm. The packaging is brighter now. It has a high-sheen silver cap and a bold, optimistic starburst that shouts “New & Improved Formula!”
It’s thinner, slicker, and somehow less effective, yet the price on the receipt was four dollars higher than it was last summer. You ask yourself if your skin has simply changed, or if your memory is playing tricks on you, but deep down, you know. The product hasn’t been improved for you; it’s been improved for the quarterly earnings report.
The Point of Origin
I spend my professional life looking at what’s left after the smoke clears. As a fire cause investigator, my job is to sift through the charred remains of a structure to find the “point of origin.” Usually, people think fires are grand, cinematic events caused by dramatic arsonists. They aren’t.
A six-cent saving is the “improvement.” It works fine for a year, and then